Questions locksmiths ask about marketing
Straight answers for locksmith owners on lockout calls, Google Ads, fake listings, reviews, websites, the benchmark data and the free 14-day trial.
How many Google reviews does a locksmith need?
Enough to beat the three shops that show in the map pack for your town. Across 12,373 locksmith listings the median is 50 reviews, the top quarter starts at 141, and the top tenth starts at 319. In most metros the shops winning lockout searches sit at 100 or more, and 33.5% of the category is already there. A lockout customer is the easiest review ask in any trade; they are grateful and standing right next to you. See the reviews guide.
Why do fake locksmith listings outrank my real shop?
Because they are built to. Lead-gen fronts register dozens of listings at fake or virtual addresses, each with a tracking number, and route every call to a dispatcher who subcontracts the job and inflates the price at the door. Google has been removing them for years and has required extra verification for locksmiths since 2017, but they keep coming back. Your defense is a verified profile with a real address or service area, a license number on your site, consistent name and phone everywhere, and reporting fakes through Google's tools. The profile guide walks through it.
What does a locksmith lead cost on Google Ads?
In most US metros a tracked lockout call costs between $25 and $70, and a residential rekey or commercial call between $30 and $90. Automotive key terms run higher, often $40 to $120, because dealerships and national key services bid on them too. Local Services Ads, where you pay per lead and show a Google Screened badge, often land cheaper than Search for lockouts. What wastes money is broad match on "locksmith" with no negatives and no call tracking. The Google Ads guide has the setup.
Should a locksmith run Facebook ads?
Not for lockouts. Nobody who is locked out is scrolling Facebook. Meta works for the planned jobs: rekeys for new homeowners and landlords, smart lock installs, safe sales and moves, and commercial door hardware for property managers. A rekey offer with a real price and a short video of the work can bring leads in the $8 to $30 range. Treat them as warm, not urgent, and follow up by text the same hour. See the Facebook and Instagram guide.
Does a locksmith really need a website?
The data says yes. Locksmith listings with a website have a median of 67 reviews; listings without one have 15. 22.2% of locksmith listings show no website at all, and that is roughly the group that lives on lockouts alone. The site does not need to be big. It needs a tap-to-call number above the fold, a license number, a service page for each of lockouts, rekeys, commercial and automotive, and a price range. The website guide lists the seven things it must do.
What does a missed call cost a locksmith?
A lockout caller who reaches voicemail calls the next listing within a minute. If your average ticket is $140 and you miss a quarter of your calls while you are under a dashboard or at a storefront, the calculator will show you the monthly number, and for most one-van shops it is more than the cost of fixing it. A text-back within 30 seconds ("This is Dan at Ridge Lock, on a job, call you back in 5, where are you locked out?") keeps a share of those callers from dialing the next shop.
Should I list my shop as open 24 hours?
Only if someone answers at 3 a.m. Only 16.6% of locksmith listings show 24-hour hours on Google, and 50.7% show no hours at all, which is a strange thing for an emergency trade. If you do answer nights, say so; Google shows "Open 24 hours" in the map pack and it wins the tap. If you do not, list real hours and route after-hours calls to a text-back so the caller at least hears from you.
How do I show up when someone asks ChatGPT or Google AI for a locksmith?
The AI answers pull from your Google profile, your website text, your reviews and any directory where your name, address and phone match. They quote plain sentences that state a fact: "We rekey homes in Mesa, Gilbert and Chandler, usually same day, from $95 for the first three locks." They cannot quote a banner that says "24/7 Fast Service". Consistency and plain pricing sentences are most of the work. See the AI search guide.
Where does the benchmark data come from?
From public Google Business Profile listings of locksmith businesses, collected state by state, deduplicated by place, and summarized. The current set holds 12,373 listings across 51 states and is refreshed monthly. We keep no personal data and nothing is scraped from behind a login. Because the locksmith category includes some listings that are not real shops, read the figures as a picture of what searchers see, not a count of licensed locksmiths. The full method is on the about page.
Why is the average review count so much higher than the median?
The mean is 136.5 and the median is 50. The gap comes from a small group of large or long-established shops with hundreds or thousands of reviews pulling the average up; 5.2% of listings are past 500. The median is the number to compare yourself against, and the 90th percentile of 319 is the number to chase. Read the benchmark report for the state tables.
What is included in the free 14-day trial?
Any one of the twelve services on this site, set up and run in your own accounts for 14 days: Google Ads, Meta ads, AI search work, your Google profile, a website, social posting, review requests, missed-call text-back, email and SMS campaigns, bookkeeping, cold-call appointment setting for commercial accounts, or reporting. Ad spend, where a service needs it, is paid to Google or Meta on your own card and is not part of the trial. You can run more than one service at once if you want.
What happens after 14 days?
The service stops unless you say to keep it. Before the trial starts you get the monthly price in writing, so there is nothing to negotiate on day 14. If you keep it, it bills month to month from that point and you can cancel any month. If you stop, you keep everything built during the trial: the campaigns, the profile changes, the site, the text-back setup. Nothing renews on its own and nothing is held back.
Is a card required to start?
No. You text or call (385) 486-5394, we do a 20-minute setup call, and the trial starts. No card, no deposit, no contract. The only thing you give us is access to the accounts the service needs, such as your Google Business Profile or your ad account, and you can remove that access at any time.
Try any marketing service free for 14 days.
Pick anything we do. We run it for your locksmith business for two full weeks at no cost, then you decide. No card, no contract, nothing to cancel.
- Google Ads management
- Meta (Facebook and Instagram) ads
- AI search optimization (show up in ChatGPT, Perplexity, Google AI)
- Local SEO and Google Business Profile
- Website design and rebuilds
- Social media management
- Review generation and reputation
- Missed-call text-back and lead follow-up
- Email and SMS campaigns
- Bookkeeping and monthly financials
- Cold-call appointment setting
- Marketing analytics and reporting
Or tell us what you want to try and we will text you back.